I had a really great time on my trek. My favorite part were the guides and the team! Our main guides were friendly, energetic, enthusiastic and informative. Everyday they explained what exactly we would be doing, and how to plan for our upcoming day. Very organized! The support crew (cooks and horsemen) were also nice and cooked up many delicious meals for our large group.
The small details of the trek made this trip memorable for me: having tea served at your tent on the cold mornings were amazing, as well as being able to try different types of Peruvian food during our meals.
The zip trek was really fun too, and totally worth it.
The guides are able to speak English, Spanish and Quechua---very impressive. Highly recommend, you'll have a great time!