Our trip was fanatastic from begining to end ,fantastic guides lovely group and great food and the Inca sites were truely Incarediable !! . We did the Inka trail at a difficult time as there were strikes and no trains were running. The guide (Victor) was incrediably proffesional in the face of a difficult situation and was able with support from the office to provide a back up plan which safely got us back to Cusco. The very next day we recieved a refund for the train tickets and hotel we couldn´t use,this is exactly what I would hope for from a quallity company. I would definately recommended booking through Inca Trail Reservations .