I had an awesome Inca Trail ! 4 days of challenging stairs up and down, as well as "Inca flat" (secret: it's not flat). But it is way more than worth it !
Guide Paul always had interesting stories to tell about history, the environment or whatever. He is very passionate about the mountains and the trek which is a lot of fun. He also cares about the group and well being of everyone, and the cook was also amazing, serving you the best lunches and dinners after a challenging hike.
The company was good in communicating what I needed to know through email and answers any question you have through live chat as well, which is very pleasant. I had so many laughs with the group in these 4 days, to a point where I had to hold on to the mountain stairs because I was laughing so hard. Good times for sure !